How long does delivery take?
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We typically deliver within 24 to 72 hours inside Dhaka, and within 3 to 5 business days for other districts across Bangladesh. You'll receive a confirmation call from our team once your order is placed.
What are the delivery charges?
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Delivery is FREE for all orders inside Dhaka. For orders outside Dhaka, a small delivery fee may apply depending on your location. The exact charge will be confirmed when our team calls you.
Do you offer Cash on Delivery?
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Yes! We offer Cash on Delivery (COD) across Bangladesh. You only pay when the product is delivered to your door — no advance payment required. We also accept mobile banking (bKash, Nagad) if preferred.
Can I check the product before paying?
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Absolutely. You are welcome to inspect the product at the time of delivery before making payment. If you find any issue with the item, you may refuse to accept it and our delivery agent will take it back.
What is your return policy?
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We offer a 7-day return policy from the date of delivery. If you receive a damaged or incorrect item, simply contact us via WhatsApp or phone within 7 days and we will arrange a replacement or refund at no cost to you.